Amazon SES

Overview

Amazon SES is a cost-effective email service from AWS. It's ideal for sending high volumes of email at scale.

[!IMPORTANT] Amazon SES requires AWS IAM credentials and domain/email verification. New accounts start in sandbox mode which limits sending to verified addresses only.

Prerequisites

• An AWS account
• AWS CLI or console access to IAM and SES

Step 1: Verify Your Sender Identity

Option A: Verify a Domain (recommended)

1. Go to the SES Console → Verified identities
2. Click Create identity → select Domain
3. Enter your domain (e.g., yourdomain.com)
4. Add the provided DKIM CNAME records to your DNS
5. Wait for verification (usually 1-72 hours)

Option B: Verify an Email Address

1. Go to Verified identities → Create identity → select Email address
2. Enter the email you'll send from
3. Click the verification link sent to that address

Step 2: Create IAM Credentials

1. Go to IAM Console → Users → Create user
2. Name it enbbox-ses
3. Attach the AmazonSESFullAccess policy (or a custom policy with ses:SendEmail and ses:SendRawEmail)
4. Create Access keys → select Application running outside AWS
5. Save the Access Key ID and Secret Access Key

Step 3: Move Out of Sandbox (Production)

New SES accounts are in sandbox mode — you can only send to verified addresses:

1. Go to SES Console → Account dashboard
2. Click Request production access
3. Fill in the form describing your use case
4. AWS typically approves within 24 hours

Step 4: Connect to Enbbox

1. Navigate to Integrations in the Enbbox dashboard
2. Click Add Provider → select Email → Amazon SES
3. Enter:
   • Access Key ID
   • Secret Access Key
   • Region (e.g., us-east-1)
   • From Email (must be verified)
   • Sender Name
4. Click Test Connection to verify
5. Activate the integration

Troubleshooting